Surf Casino

Surf Casino Review & Ratings

Surf Casino went online in 2017 and is operated by Direx N.V. from Curaçao, which i.a. also manages the popular bitcoin casinos like Bitstarz and BitDice.

We tested whether the Surf Casino is suitable for a relaxing and exciting virtual trip. Find out all about the bonus and game offers, payment methods, customer service and more in our Surf Casino review!

Casino Information

Website:	https://www.surfcasino.com/
Established:	2019
Headquarters:	DAMA N.V.
Contact:	Support Email: aloha@surfcasino.com
Languages:	English, Russian, Chinese, Japanese, Brazilian
Licences:	Curacao
Software:	1×2 Gaming, 4theplayer, Amatic, Authentic, Avatarux, Belatra, Betsoft Gaming, BGaming, Big Time Gaming, Blueprint, Booming, Booongo, Casino Technology, Dreamtech, EGT, ELK, Endorphina, Evolution, Evoplay, Flat Dog, GameArt, Habanero, Hacksaw, High 5, Iron Dog Studio, iSoftBet, Kalamba, Lucky Streak, Mascot, Quickfire, Microgaming, NetEnt, NetGame, Nolimit City, Northernlights, Pgsoft, Platipus, Play’n GO, Playson, Playtech, Pragmatic Play, Push Gaming, Quickspin, Red Tiger Gaming, Reflexgaming, Relax Gaming, Spinomenal, Thunderkick, TrueLab, Wazdan, Yggdrasil
Games count:	3,000+
All Games:	Online Slots, Table Games, Jackpots, Live Casino, Bitcoin Games
Deposit Methods:	Piastrix, ecoPayz, Much Better, Neteller, Skrill, Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Neosurf
Withdrawal Methods:	Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Bank Transfer, Mifinity, ecoPayz
Currencies:	EUR, CAD, AUD, NOK, USD, RUB, PLN, NZD, JPY, BRL, LTC, BCH, BTC, ETH, DOGE, USDT
Min. Deposit:	$5/€5
Min. Withdrawal:	$50/€50
Max. Withdrawal:	5,000 EUR per day and 15,000 EUR per week
Payout Timeframes:	Within 24 hours
Best casinos awards:	Yes
Similar Casinos:	LTC Casino, DLX Casino, TTR Casino
Affiliate Program:	https://oceanaffiliates.com

SurfCasino Features

If you are looking for a casino with a great welcome package, plenty of games and a straightforward design, you’re in for a treat. Surf Casino is all of the above, and much more! In fact, you’ll also find great customer service, a good selection of banking methods and 100% security.

Surf Casino is restricted in the United States of America, United Kingdom, Spain, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Netherlands, Israel, Lithuania, Dutch West Indies and Curacao.

Surf Casino Registration

To register at Surf, you just have to click on the button in the top right corner. Then two forms have to be filled out. First, you need to enter your email address and choose a password. You will also be asked for some personal information. Finally, you have to activate the account with a confirmation link. You need to fill in first:

• Email
• Password
• Currency
• Country

Next, you will be brought to the Personal Data window, where you need to fill in:

• First/Last name
• Date of birth
• Mobile phone
• Full Address

Our review showed that it only takes a few minutes to register in this online casino. The forms are designed to be intuitive and easy to fill out. Afterwards, nothing stands in the way of the ultimate gaming experience.

Please make sure that all information is correct.

Account Verification Process

After you pass the verification, all the options of Surf casino will be available. You will be able to play not only in demo mode but also for money. In addition, you will be able to participate in tournaments, get bonuses and gifts.

• Confirm your email address – You will receive an email right after registration. Open it, confirm your email, and go back to the casino website for winnings.
• Confirm your phone number – For mutual security purposes, the casino may request confirmation of your mobile number. It is especially relevant when you deposit via bank card.
• Verify your ID – To withdraw money from the casino and use all the features of Surf Casino, you need to confirm your identity. To do it, upload a photo of your passport, ID card, driver’s license, or residence permit to the Identity Verification form. Verification is necessary to prevent minors from stepping into the world of gambling. In addition, ID verifying is designed to guide staff on the approach and management of Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF).
• Verification of payment systems – You need to confirm that you are the owner of the account you deposited from to withdraw funds. Withdrawals are carried out in the same way a user has chosen to refill their account.

Surf Online Casino Bonuses

It starts with the Surf Casino Bonus for new players. The Beach Babes present you with a sporty introduction that looks like this:

• 1st Deposit: 100% bonus up to 300 EUR
• 2nd Deposit: 50% bonus up to 200 EUR
• 3rd Deposit: 50% bonus up to 200 EUR
• 4th Deposit: 100% bonus up to 300 EUR

The minimum deposit for the first two bonuses is 20 euros, for the third and fourth bonus 40 euros.

More Details

For all new players, Surf Casino provide a set of bonuses for the first 4 deposits. Bonuses can be taken only in the following order, the minimum size for the first and second bonus is 20 EUR, for the third and fourth – 40 EUR.

Further Actions

There is a weekly reload bonus with the bonus code SWELL on deposits of at least 10 euros. There is a 50% bonus up to a maximum of 100 euros on Wednesdays and Fridays.

Another offer gives you 50 free spins on Dead or Alive II on a deposit of €20.

On top of that there are raffles and tournaments. For example, a lottery of 20,000 euros takes place every week. Although the offer states that you can learn more about it, the link ultimately only leads to the deposit page. We’re not done here yet. There is one more surfing tournament on the slots, with a total prize of €25,000. A Surf Casino VIP program doesn’t seem to exist yet.

This is how the Bonus Works at Surf Casino

You must enter the bonus code TUNA when making your deposit in order to receive the welcome bonus. If you pay attention to this, your credit will double immediately. When you play, your real money will be used first, then your bonus balance.

You can track the turnover of the bonus, which I think is quite high, in your account. Note that only slot machines contribute to the turnover (but not all).

Surf Casino Games

The games are divided into:

1. slot machines,
2. bonus buy,
3. jackpots,
4. live games.

The overview of the titles is designed quite attractively. Featured at the top are some popular slots to try. Then there is a list with all available game manufacturers. Of course, this makes the search for the right game a lot easier.

There are over 3,000 Surf Casino games in the catalogue. These come from some well-known game manufacturers, including Red Tiger, NetEnt, Thunderkick, Habanero, Yggdrasil, Push Gaming, Play’n Go and Betsoft Gaming. In total you can access slots and other games from 27 software developers. Fans of feature buy slots will be pleased to know that these games have their own category. High rollers get their money’s worth.

Video Slots

Book of Dead, Rise of Merlin, Starburst, Gonzo’s Quest, Space Wars, Rich Wilde and the Tome of Madness, Sweet Bonanza, the John Hunter series, Bridesmaids, Playboy, Valley of the Gods, Dead or Alive II, Immortal Romance – these are just a few of the thousands of games you can play here at Surf Casino. The list of video slots seems really finite and there are many machines from established and new manufacturers to discover.

Jackpot Games

About 120 different machines are listed under the jackpot games. But what is immediately noticeable: the current jackpot is not displayed in the overview. NetEnt’s million-dollar hits like Divine Fortune are also represented. There are also numerous other progressive slots with titles such as Absolute Super Reels, Age of Troy, Fortune Spells, Like a Diamond and Game of Luck.

Table Games

There are no really classic table games at Surf Casino, just live casino games. Especially when it comes to roulette, poker, blackjack and baccarat. You can use the search to find one or the other game without a live dealer, but this is not exactly made easy. The search results disappeared for me behind the title picture of a slot.

Live Casino

The live casino at Surf Casino is well equipped. Here you will find a really large selection of different tables. There is Live Roulette, Live Blackjack, Live Baccarat, Live Poker, Dream Catcher, Dragon Tiger, Monopoly Live, Sic Bo, Football Studio and more. The live casino games come from Evolution Gaming, Lucky Streak, NetEnt and Pragmatic Play. So there is plenty of variety.

Payment Methods

With the Surf Casino payment methods, it is first noticeable that this is actually a Bitcoin casino. Unfortunately, there are hardly any other payment providers. Only Visa, MasterCard, Maestro, Rapid Transfer, Qiwi, Webmoney, Neosurf and the Russian Yandex are available. Another downside: paysafecard, Skrill and Neteller also appear on the information page for the payment methods. Unfortunately, these providers are not available after registration.

However, there are no fees for the deposits. Withdrawals are also free of charge and are processed within just 2 hours. That’s very cool! Payouts are possible from 20 euros and limited to 4,000 euros per transaction.

Payment Method	Deposit Limits (EUR)	Withdrawal Limits (EUR)
Visa, MasterCard, Maestro	min. 20, max. 4,000	min. 10, max. 4,000
Skrill	min. 20, max. 4,000	min. 10, max. 10,000
Neteller	min. 20, max. 4,000	min. 10, max. 4,000
Neosurf	min. 20, max. 10,000	–
Paysafecard	min. 20, max. 4,000	min. 20, max. 4,000
ecoPayz	min. 20, max. 4,000	min. 10, max. 4,000
MiFinity	min. 20, max. 1,000	min. 10, max. 1,000
Bitcoin	min. 0.00006	min. 0.00006
Bitcoin Cash	min. 0.001	min. 0.001
Litecoin	min. 0.01	min. 0.01
Ethereum	min. 0.005	min. 0.005
Siru	min. 5, max. 15	–

Fees and Taxes

The player is fully responsible for paying all fees and taxes applied to their winnings according to the laws of the jurisdiction of player’s residence.

We reserve the right to impose transaction processing costs on players, if they have not placed bets that equal 3 times (3x wager) the amount of deposit in slots or 10 times (10x wager) the amount of deposit in table games (roulette, blackjack, poker, etc.) before ordering a withdrawal. This decision is entirely at the discretion of the casino and is not subject to revision.

Customer Support

When you need help, it can sometimes be difficult. Especially if you have a request outside of Surf Casino Support hours (between 10am and 9pm UTC). The Frequently Asked Questions (FAQ) seems to be in English only. The live chat is also not always available in German. So if you don’t speak English, there may be misunderstandings.

• Live chat: 10:00 – 21:00 (UTC)
• Telephone: not available
• Email: aloha@surfcasino.com
• FAQ: only in English

Mobile Device Compatibility

Surf Casino website is browser-only and is thus primarily compatible with PCs running Windows, Mac and Linux but also works well on mobile platforms on both smartphones and tablets.

There is no dedicated mobile app for the platform. However, the site loads well on different devices and fits all screen sizes. On mobile devices, you will note that it has simple navigation and an off-canvas menu.

It also has quick links to games, promotions, tournaments and other important sections of the site. They explain that the mobile experience will depend on whether or not the game provider in question has optimized their games for mobile platforms. And they add that 99% of the games are supported on mobile, hence you can enjoy a seamless experience regardless of device.

Is Surf Casino a Scam or Legit?

The website likes to jump back and forth between German and English. There are some links that don’t work. This applies above all to the bonus conditions. The General Terms and Conditions can only be viewed in English. Also some translations are not so smooth. For example, in Surf Tournament you can “participate” (English: participate).

Some menu items, especially the deposit page, are also in English. Of course, this can put off some non-English speaking players. Also, it looks unprofessional. Responsible gaming advice is fairly brief. I would wish for more content and measures to be described here. On the whole, however, you can see that the Surf Casino is making an effort to adapt its offer to the German market. But there are still problems in a few places.

Conclusion

The signs for the best entertainment are extremely good in the new Surf Casino. 2,000+ games, a solid bonus program with a hefty welcome bonus and great reload promotions, good customer service and great winning promotions make Surf an interesting provider. Especially slot machine fans will feel comfortable with the huge offer.

Unfortunately, the games are difficult to browse through without a filter. Especially friends of the classic game could be a bit frustrated here. However, if you dare to browse or search, you’ll stumble upon a casino gold mine. So it only remains to be seen whether Surf Casino will iron out the shortcomings of the early days.

F.A.Q.